FAQ's
What can I expect from a home visit?
Your lactation consultant will arrive at your home at the designated appointment time and will follow your lead to the area that you are most comfortable. Here, she will evaluate you and your baby(s) health history and needs. You will discuss current concerns and goals. Finally, she will observe a feeding/pumping session and make a care plan and any follow-up appointments and referrals that are needed.
Do you charge a travel fee if my insurance covers the visit?
The travel fee is not covered by insurance and is collected at the time of booking when your visit is confirmed. The travel fee for the Albuquerque/Rio Rancho area is $30 and outside of this area is $50.
If you live further than 100 miles, a charge of $1 per mile + $50 is applied.
Do you take medicaid?
I am not in network with Medicaid but I do offer a discount for Medicaid patients and will provide a superbill for you to submit for reimbursement.
What if I don't have insurance or am not on a plan that you accept?
I am in network with The Lactation Network (TLN) which covers many major insurance plans. If you have a MultiPlan logo on your card you may be covered. If you are not covered I offer self pay options and provide a superbill for reimbursement.
How do I know if my insurance will reimburse me?
When paying out of pocket you may call your insurance provider ahead of scheduling to determine if they will cover some or all of the cost of your visit with me. Sometimes they may provide billing specifics that you can share with me upon booking.
What is cancelation policy?
The cancelation fee is $75 if you cancel within 24 hours of your appointment. If you need to reschedule please contact me directly
Do you charge sales tax?
Sales tax is charged for all services and goods purchased with Enchantment Lactation.