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FAQ's

What can I expect from a home visit?

Your lactation consultant will arrive at your home at the designated appointment time and will follow your lead to the area that you are most comfortable. Here, she will evaluate you and your baby(s) current condition and take a health history. You will be able to discuss current concerns and feeding goals. During your visit your lactation consultant will observe a feeding/pumping session and make a care plan, recommendations and any follow-up appointments and referrals that are needed.

Do you charge a travel fee if my insurance covers the visit?

Yes. Insurance reimbursement for consultation does not include travel to your home. In order to provide you the best care in the convenience of your home we have to charge this small fee if you are outside of the Albuquerque Metro area. The travel fee is not eligible for reimbursement by insurance and is collected at the time of booking when your visit is confirmed.

Do you take medicaid?

Enchantment Lactation accepts New Mexico Medicaid.

What if I don't have insurance or am not on a plan that you accept?

Enchantment Lactation partners with several plans. If you are not covered we offer self pay options and provide a superbill for potential reimbursement.

How do I know if my insurance will reimburse me?

When paying out of pocket you may call your insurance provider ahead of scheduling to determine if they will cover some or all of the cost of your visit with a lactation consultant. Sometimes they may provide billing specifics that you can share upon booking. Please note: Some plans require a referral or prior authorization.

What is cancelation policy?

The cancelation fee is 50% of your visit fee if you cancel within 24 hours of your appointment. If you need to reschedule please contact your lactation consultant directly via phone or text as soon as possible.

Do you charge sales tax?

Sales tax is charged for all services rendered by Enchantment Lactation and its employees. 

What are issues that Enchantment Lactation can help me resolve?

  • latching

  • slow weight gain

  • milk production and supply

  • nipple damage

  • return to work & school

  • pumping

  • bottle feeding

  • solid feeding

  • breast refusal

  • chest feeding

  • adoptive nursing

  • crying/colic

  • teen parents

  • myofunctional therapy

  • sleep patterns

  • Professional education and advocacy

  • tethered oral tissues

  • prematurity

  • multiples

  • NICU babies

  • and so much more...

What can I expect from a telehealth visit?

During a telehealth lactation consultation, your lactation consultant provides support to the breastfeeding parent through a video call. She will evaluate the your breast and baby, address any concerns, and offer strategies to enhance breastfeeding techniques and milk supply. She will then provide follow-up to assist in the breastfeeding journey.

Do I need a referral to work with a lactation consultant?

No. You may self-schedule appointments as needed.

 

*If you are a provider and would like to refer a patient, please feel free to reach out.

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